Government RTI Portal Help - Central & State-Wise
Most guides stop at "go to the portal and file." This is the next layer: what to do when the official RTI portal actually misbehaves - your department is not listed, the OTP never arrives, payment fails, or it rejects special characters - and when you are better off filing offline.
Note: FileMyRTI is not a government website. These guides help citizens use the official RTI portals correctly. If a portal does not support your department or filing route, FileMyRTI can help you file through the correct online or postal method.
Portal not working right now? Registration failing, OTP never arriving, payment stuck, page not loading - start with our symptom-by-symptom guide, then come back to your state's page below for its verified errors and helpdesk details.
Most-used RTI portals
All other states & union territories
The problems these guides solve
- Your department / public authority is not listed on the portal
- OTP not received (mobile or email)
- Payment failed, or money debited but the application is not confirmed
- Portal rejects special characters in your RTI text
- Attachment upload failed
- No acknowledgement / registration number generated
- Login not working or the portal is down
- Local body, municipality or police not available on the portal
- Whether you should file offline by post instead
Know the exact office already? See our RTI Office Guides - sub-registrar offices, tehsils, collectorates and police stations. Or read our India RTI Portal Usability Report 2026 and the India Court RTI Access Report 2026.
Free RTI Tools No login
Calculate your fee, draft your RTI, find the right PIO, and track every deadline - all free.
Login With Google
Continue as Guest