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Government RTI Portal Help - Central & State-Wise

Most guides stop at "go to the portal and file." This is the next layer: what to do when the official RTI portal actually misbehaves - your department is not listed, the OTP never arrives, payment fails, or it rejects special characters - and when you are better off filing offline.

Note: FileMyRTI is not a government website. These guides help citizens use the official RTI portals correctly. If a portal does not support your department or filing route, FileMyRTI can help you file through the correct online or postal method.

The problems these guides solve

  • Your department / public authority is not listed on the portal
  • OTP not received (mobile or email)
  • Payment failed, or money debited but the application is not confirmed
  • Portal rejects special characters in your RTI text
  • Attachment upload failed
  • No acknowledgement / registration number generated
  • Login not working or the portal is down
  • Local body, municipality or police not available on the portal
  • Whether you should file offline by post instead
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