Haryana RTI Online Portal Help: Registration, Department Not Listed, Payment, First Appeal and Offline Filing
Note: FileMyRTI is not a government website. This guide helps citizens use the official RTI portal correctly. If the portal does not support your department or filing route, FileMyRTI can help you file through the correct online or postal method.
You can file an RTI and First Appeal online for Government of Haryana public authorities at rtiharyana.gov.in (run by the State Information Commission, Haryana). You must register and log in first. The fee is Rs. 10, paid online. Note: the Second Appeal cannot be filed online - it must be filed manually. Do not use this portal for Central Government offices or other States. If your Haryana office is not available, file by post to the concerned PIO.
Before you start, keep these ready
- Your full name and postal address
- An active mobile number and email (used for registration and all replies)
- Haryana portal registration / login details
- The Haryana department / public authority you want information from (select the related Headquarter/Directorate, not the district office directly)
- Your RTI questions, written in plain text
- A payment method - Net Banking, Credit/Debit Card, UPI, NEFT/RTGS or e-Challan (cash/cheque at any SBI branch)
- BPL proof, if claiming the fee exemption
How filing works
- Open rtiharyana.gov.in and register (active email + mobile), then log in.
- Start a new RTI application and select the related Haryana Headquarter / Directorate public authority.
- Enter your applicant details and postal address.
- Write your RTI request in clear, plain text.
- Pay the Rs. 10 fee online (Net Banking, Card, UPI, NEFT/RTGS or e-Challan); BPL applicants are exempt.
- Submit and save the registration / acknowledgement number.
- Track status, and file a First Appeal online (Form B) if needed.
If your department is not listed (the most common problem)
- Select the related Headquarter / Directorate from the List of Public Authorities - do not file directly for a district office.
- If it is a Central Government office, use the Central RTI portal (rtionline.gov.in) - see our Central portal help.
- If it is another State's public authority, use that State's RTI route.
- If a Haryana office is not available on the portal, file by post to the concerned PIO - see our guide to filing RTI offline.
- Use Section 6(3) transfer only after a reasonable effort to identify the correct public authority. See Section 6(3) explained.
- Not sure which office or PIO? Use FindMyPIO, or let FileMyRTI identify it and file for you.
Common portal errors and how to fix them
Registration / login not working
Use an active email and mobile. Note the portal locks the account for 20 minutes after 3 wrong login attempts - wait and retry, or reset. The portal is best used on Firefox or Edge on a desktop/laptop (it is not optimised for mobile). If it keeps failing, file by post.
Department / public authority not found
Do not file directly for a district office - select the related Headquarter/Directorate from the List of Public Authorities. If it is a Central Government office, use rtionline.gov.in. If a Haryana office is not available, file by post to its PIO.
Payment failed, or amount debited but not confirmed
Do not pay again immediately. Save the bank reference and check the status. If debited but not confirmed, keep the reference and retry only after confirming - or pay by e-Challan at an SBI branch.
Portal rejects special characters in your RTI text
Remove bullets, emojis, smart/curly quotes and copied formatting. Paste your draft into Notepad first, then use simple punctuation.
Cannot file the Second Appeal online
The Haryana portal does not support online Second Appeals - they must be filed manually (by post or by hand, in triplicate) to the State Information Commission, Haryana.
No registration / acknowledgement number generated
Do not assume the RTI was filed. Check the status and your email. If nothing appears, retry or file by post and keep the postal receipt as proof.
Filing a First Appeal
The Haryana portal supports First Appeals online (Form B) for RTIs filed through it - use your registration number. The Second Appeal cannot be filed online: it must be filed manually (by post or by hand, in triplicate) to the State Information Commission, Haryana. If your RTI was filed by post, file the First Appeal physically too.
When to use a State portal or file offline instead
- You need to file a Second Appeal (online not supported - file manually to the SIC, Haryana).
- The Haryana office is not available on the portal, or registration/payment keeps failing.
- The office is a Central Government body or another State's authority - use the Central portal (rtionline.gov.in) or that State's route.
- You want a Speed Post trail as documentary proof, or you already know the PIO address.
For the postal route, see how to file an RTI offline (by post), including how to attach the fee.
Postal RTI packet checklist
- Signed RTI application
- Correct fee instrument or BPL proof
- Supporting document, if needed
- Envelope addressed to the PIO / public authority
- Your return address
- A photo or photocopy of the full packet before dispatch
- The Speed Post or registered post receipt
Not sure whether to file online or by post? FileMyRTI can identify the route and file it for you.
Frequently Asked Questions
What is the RTI fee in Haryana?
Rs. 10 (photocopies about Rs. 2 per page); BPL certificate holders are exempt. Paid online on rtiharyana.gov.in. The "Rs. 50" figure elsewhere refers to CD/copy cost, not the application fee.
Do I need to register to file Haryana RTI?
Yes. Register with an active email and mobile (all replies go there) and log in before filing.
Can I file a Second Appeal online in Haryana?
No. Only the RTI application and First Appeal are online. The Second Appeal must be filed manually (by post or by hand, in triplicate) to the State Information Commission, Haryana.
Can I file Central Government RTI on the Haryana portal?
No. Use it only for Haryana State public authorities; for Central Government RTIs use rtionline.gov.in.
Can FileMyRTI file a Haryana RTI for me?
Yes. FileMyRTI can draft the RTI, identify the correct Haryana public authority or PIO, and file it through the correct online or postal route.
State Information Commission, Haryana - Email: cic@hry.nic.in (Suchana Bhawan, Sector-3, Panchkula 134112). A phone helpline is not published on the portal.
Stuck on the portal? FileMyRTI can file it for youWe draft it, identify the correct PIO, and file via the right online or postal route - from Rs. 399Login / Sign up
Or use your email Address
*We value your trust. Your information remains private and protected with FileMyRTI
Login With Google
Continue as Guest