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Odisha RTI CMM Portal Help: Department Not Listed, Application/Appeal, Payment and Offline Filing

Note: FileMyRTI is not a government website. This guide helps citizens use the official RTI portal correctly. If the portal does not support your department or filing route, FileMyRTI can help you file through the correct online or postal method.

Quick answer

You can file an RTI or First Appeal online for Odisha State Government departments and public authorities through the Odisha RTI portal at rtiodisha.gov.in (the RTI Central Monitoring Mechanism). Pay the prescribed fee through the options shown during filing. Do not use this portal for Central Government offices or other States. If your Odisha office is not available on the portal, file by post to the concerned PIO. Below are the inputs to keep ready, the common problems and fixes, and when to file offline.

Go to rtiodisha.gov.in > Fee: Follow the payment options and fee amount shown by the portal during filing. Public information indicates the application fee is Rs. 10; additional charges may apply as per the Odisha RTI Rules. BPL applicants are exempt with a valid BPL certificate.

CoversOdisha State Government departments and public authorities available on the Odisha RTI portal. The portal allows online RTI applications and First Appeals.

Does NOT coverCentral Government offices and public authorities of other States. Use the Odisha portal only for Odisha State public authorities; for Central Government RTIs use rtionline.gov.in.

Before you start, keep these ready

A mobile number and email (for updates and the acknowledgement)
Your full postal address
The Odisha department / public authority you want information from
Your RTI questions, written in plain text
A payment method as shown by the portal during filing (or, offline, postal order / DD / cash)
A supporting document as a small PDF, if needed
A copy of your BPL certificate, if claiming the fee exemption

Good to know: Odisha's RTI portal is the RTI Central Monitoring Mechanism (RTI CMM) of the Government of Odisha. It provides access to Odisha departments and districts, PIO/FAA information, and RTI application / appeal submission. Use it only for Odisha State public authorities.

How filing works

Open rtiodisha.gov.in and start a new RTI request as guided by the portal.
Read the portal instructions, then select the concerned Odisha department / public authority.
Enter your applicant details and postal address.
Write your RTI request in clear, plain text.
Attach a supporting document as a PDF only if needed (BPL certificate if claiming the exemption).
Pay the fee through the payment option shown by the portal (BPL applicants are exempt).
Submit and save the registration / acknowledgement number - you need it to track the RTI and to file a First Appeal.

If your department is not listed (the most common problem)

Look for the parent Odisha department - the office may sit under a larger public authority.
If it is a Central Government office, use the Central RTI portal (rtionline.gov.in) - see our Central portal help.
If it is another State's public authority, use that State's RTI route.
If an Odisha office is not available on the portal, file by post to the concerned PIO - see our guide to filing RTI offline.
Use Section 6(3) transfer only after a reasonable effort to identify the correct public authority. See Section 6(3) explained.
Not sure which office or PIO? Use FindMyPIO, or let FileMyRTI identify it and file for you.

Common portal errors and how to fix them

Department / public authority not listed

Look for the parent Odisha department first. If it is a Central Government office, use the Central portal (rtionline.gov.in); if it is another State, use that State's route. If an Odisha office is not available on the portal, file by post to its PIO.

Payment failed, or amount debited but not confirmed

Do not pay again immediately. Save the bank reference number and check the portal status/history. If the amount was debited but the request is not confirmed, keep the reference and retry only after confirming.

Payment option not going through

If the portal payment keeps failing, do not retry endlessly - file by post instead and pay the fee by postal order, demand draft or cash.

Portal rejects special characters in your RTI text

Remove bullets, emojis, smart/curly quotes and copied formatting. Paste your draft into Notepad first to strip the formatting, then use simple punctuation.

Supporting document upload failed

Use a small PDF and remove spaces/special characters from the file name. Upload only what is relevant to your RTI (and a BPL certificate if claiming the exemption).

No registration / acknowledgement number generated

Do not assume the RTI was filed. Check the status/history and your email. If nothing appears, retry or file by post and keep the postal receipt as proof.

Filing a First Appeal

The Odisha portal supports First Appeals online for RTIs filed through it - use your registration number. If your RTI was filed physically by post, file the First Appeal physically to the First Appellate Authority of the same office. For a Second Appeal or complaint, approach the Odisha Information Commission.

When to use a State portal or file offline instead

The Odisha office is not available on the portal.
The portal or online payment is repeatedly failing.
The office is a Central Government body or another State's authority - use the Central portal (rtionline.gov.in) or that State's route.
You want a Speed Post trail as documentary proof, or you already know the PIO address.

For the postal route, see how to file an RTI offline (by post), including how to attach the fee.

Postal RTI packet checklist

Signed RTI application
Correct fee instrument or BPL proof
Supporting document, if needed
Envelope addressed to the PIO / public authority
Your return address
A photo or photocopy of the full packet before dispatch
The Speed Post or registered post receipt

Not sure whether to file online or by post? FileMyRTI can identify the route and file it for you.

Frequently Asked Questions

Can I file Odisha RTI online?

Yes. The Odisha RTI portal at rtiodisha.gov.in (the RTI Central Monitoring Mechanism) lets you file RTI applications and First Appeals online for Odisha State public authorities.

What is the RTI fee in Odisha and how do I pay?

Public information indicates the application fee is Rs. 10 - follow the payment options shown by the portal during filing (offline: postal order, DD or cash). BPL applicants are exempt with a valid certificate.

Can I file Central Government RTI on the Odisha portal?

No. Use it only for Odisha State public authorities; for Central Government RTIs use rtionline.gov.in.

What if the Odisha department is not listed?

Look for the parent department. If it is still not available, file by post to the concerned PIO. Do not pick a random department just to proceed.

Can FileMyRTI file an Odisha RTI for me?

Yes. FileMyRTI can draft the RTI, identify the correct Odisha public authority or PIO, and file it through the correct online or postal route.

Odisha RTI CMM helpline: 0674-2391356 - Email: rti-ori@od.gov.in.

Stuck on the portal? FileMyRTI can file it for youWe draft it, identify the correct PIO, and file via the right online or postal route - from Rs. 399

I only need help finding the correct PIO >

Last verified: June 2026 against the official Odisha RTI CMM portal (rtiodisha.gov.in). Public information indicates the application fee is Rs. 10; reconfirm the fee, payment options, department availability and portal notices before filing. See also: the national RTI online guide, the Fee Calculator, and more portal help guides.