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Himachal Pradesh RTI Online Portal Help: Citizen Login, Department Not Listed, Payment, First Appeal and Offline Filing

Note: FileMyRTI is not a government website. This guide helps citizens use the official RTI portal correctly. If the portal does not support your department or filing route, FileMyRTI can help you file through the correct online or postal method.

Quick answer

You can file an RTI or First Appeal online for Government of Himachal Pradesh public authorities through the HP RTI portal at onlinerti.hp.gov.in. You must log in through Citizen Login to file a new RTI. The fee is Rs. 10, paid online; the request text box allows up to 10,000 characters. Do not use this portal for Central Government offices or other States. If your HP office is not available, file by post to the concerned PIO.

Go to onlinerti.hp.gov.in > Fee: The RTI application fee (Rs. 10 as prescribed under the HP RTI Rules, 2006) is paid online; the portal defers to the Rules rather than printing the amount, so confirm it during filing. BPL applicants are exempt - attach the BPL certificate.

CoversPublic authorities, government offices and organisations of the Government of Himachal Pradesh available on the HP Online RTI portal (administered by the Department of Administrative Reforms). The portal allows online RTI applications and First Appeals.

Does NOT coverCentral Government offices and public authorities of other States. For Central Government RTIs, use rtionline.gov.in.

Before you start, keep these ready

A mobile number and email (for Citizen Login and updates)
HP portal Citizen Login details
Your full postal address
The Himachal Pradesh department / public authority you want information from
Your RTI questions in plain text (up to 10,000 characters; attach a PDF if longer)
A payment method - SBI internet banking, a Master/Visa card or a RuPay card
A copy of your BPL certificate, if claiming the fee exemption

Good to know: You must log in through Citizen Login to file a new RTI request. The request text box allows up to 10,000 characters; attach a "Supporting document" for anything longer. (First Appeal, Second Appeal and status checks for older applications can be done without login.)

How filing works

Open onlinerti.hp.gov.in and log in through Citizen Login (required to file a new RTI).
Start a new RTI request and select the concerned HP department / public authority.
Enter your applicant details and postal address.
Write your RTI request (up to 10,000 characters); attach a "Supporting document" if longer.
Pay the Rs. 10 fee online via SBI internet banking or a Master/Visa/RuPay card (BPL applicants are exempt).
Submit and save the registration / acknowledgement number - you need it to track and to file a First Appeal (free).

If your department is not listed (the most common problem)

Look for the parent Himachal Pradesh department - the office may sit under a larger public authority.
If it is a Central Government office, use the Central RTI portal (rtionline.gov.in) - see our Central portal help.
If it is another State's public authority, use that State's RTI route.
If an HP office is not available on the portal, file by post to the concerned PIO - see our guide to filing RTI offline.
Use Section 6(3) transfer only after a reasonable effort to identify the correct public authority. See Section 6(3) explained.
Not sure which office or PIO? Use FindMyPIO, or let FileMyRTI identify it and file for you.

Common portal errors and how to fix them

Citizen Login not working

You must log in to file a new RTI. Check the email/mobile you registered with and retry; clear the browser cache or try another browser. The portal also offers WhatsApp support. If it keeps failing, file by post.

Department / public authority not found

Look for the parent HP department. If it is a Central Government office, use rtionline.gov.in. If an HP office is not available, file by post to its PIO.

Payment failed, or amount debited but not confirmed

Do not pay again immediately. Save the bank reference and check the status. If debited but not confirmed, keep the reference and retry only after confirming.

Portal rejects special characters in your RTI text

Remove bullets, emojis, smart/curly quotes and copied formatting. Paste your draft into Notepad first, then use simple punctuation.

Supporting document upload failed

Use a small PDF and remove spaces/special characters from the file name. Upload only what is relevant to your RTI (and a BPL certificate if claiming the exemption).

No registration / acknowledgement number generated

Do not assume the RTI was filed. Check the status and your email. If nothing appears, retry or file by post and keep the postal receipt as proof.

Filing a First Appeal

The HP portal supports First Appeals online - there is no fee for a First Appeal. If your RTI was filed by post, file the appeal physically to the First Appellate Authority of the same office. For a Second Appeal or complaint, approach the Himachal Pradesh State Information Commission.

When to use a State portal or file offline instead

The HP office is not available on the portal, or Citizen Login / payment keeps failing.
The office is a Central Government body or another State's authority - use the Central portal (rtionline.gov.in) or that State's route.
You want a Speed Post trail as documentary proof, or you already know the PIO address.

For the postal route, see how to file an RTI offline (by post), including how to attach the fee.

Postal RTI packet checklist

Signed RTI application
Correct fee instrument or BPL proof
Supporting document, if needed
Envelope addressed to the PIO / public authority
Your return address
A photo or photocopy of the full packet before dispatch
The Speed Post or registered post receipt

Not sure whether to file online or by post? FileMyRTI can identify the route and file it for you.

Frequently Asked Questions

Do I need to log in to file Himachal Pradesh RTI?

Yes. You must log in through Citizen Login to file a new RTI on onlinerti.hp.gov.in (older applications and appeals can be accessed without login).

What is the RTI fee in Himachal Pradesh?

Rs. 10 as prescribed under the HP RTI Rules, 2006 - the portal defers to the Rules, so confirm the amount during filing. BPL applicants are exempt.

Is there a limit on the RTI text?

Yes - up to 10,000 characters in the box. Attach a "Supporting document" for anything longer.

Can I file Central Government RTI on the HP portal?

No. Use it only for Himachal Pradesh State public authorities; for Central Government RTIs use rtionline.gov.in.

Can FileMyRTI file an HP RTI for me?

Yes. FileMyRTI can draft the RTI, identify the correct HP public authority or PIO, and file it through the correct online or postal route.

HP RTI Citizen Contact Centre (technical support): 6394043179 (also on WhatsApp; 10:00 AM to 5:00 PM) - Email: arbr-hp@nic.in. Administrative Reforms section: 0177-2880400.

Stuck on the portal? FileMyRTI can file it for youWe draft it, identify the correct PIO, and file via the right online or postal route - from Rs. 399

I only need help finding the correct PIO >

Last verified: June 2026 against the official HP RTI portal (onlinerti.hp.gov.in, Department of Administrative Reforms) - Citizen Login required, 10,000-character box, free First Appeal, support 6394043179. Reconfirm the current fee on the portal before filing. See also: the national RTI online guide, the Fee Calculator, and more portal help guides.