Terms and Conditions

By accessing and using FileMyRTI.com, you agree to the following terms and conditions. These govern your use of our services and your relationship with us. Please read them carefully.

1. Definitions

• "You", "User", or "Client" refers to any individual or entity using our services.

• "We", "Us", or "Our" refers to FileMyRTI.com, the service provider.

• "RTI" refers to the Right to Information Act, 2005 and the services offered through this platform.

2. Services Offered

FileMyRTI.com facilitates the filing of RTI applications and First Appeals by:

• Drafting legally compliant RTI applications.

• Identifying the appropriate Public Information Officers (PIOs).

• Dispatching applications via registered or speed post.

We are an independent support platform and are not affiliated with any government department or agency.

3. Privacy and Data Protection

We are committed to protecting your privacy in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act):

• Your personal information is collected only for the purpose of processing your RTI application or appeal.

• By using our services, you provide informed and voluntary consent for data collection and processing.

• We do not sell, rent, or share your personal data with third parties except as required by law.

• Users have the right to:

  • Access their data

  • Withdraw consent

  • Request correction or deletion of data

To exercise your rights, email us at Admin@filemyrti.com.

Refund Policy

All data is stored securely and retained only for the necessary duration (typically up to 90 days post-service completion) unless legally required otherwise.

4. Refund and Cancellation

We maintain a clear and fair refund policy based on the status of your application. To view our detailed policy, visit: Refund Policy 

5. Limitation of Liability

FileMyRTI.com is a facilitation platform and does not guarantee outcomes. We are not liable for:

• Delays or no response from government departments.

• Postal service delays or losses.

• Rejections due to incomplete or inaccurate user-provided data.

Service usage is at your discretion and risk.

6. Intellectual Property

All content on FileMyRTI.com—including text, design, logos, and processes—is our intellectual property. Any unauthorized use, reproduction, or redistribution is strictly prohibited.

7. Third-Party Links

Our website may contain links to third-party sites for informational purposes. We do not endorse or control these sites and are not liable for any consequences arising from their use.

8. Linking to Our Website

You may not create links to FileMyRTI.com without written permission. Unauthorized links are subject to removal and legal action.

9. Official Communication

All communication from FileMyRTI.com will come only from Admin@filemyrti.com. Ignore any messages from unverified sources claiming to represent us.

10. Updates to Terms

We may update these terms as required. Updates will be posted on this page, and continued use of our services implies acceptance.

11. Governing Law

These terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

By using FileMyRTI.com, you confirm that you have read, understood, and agreed to these terms and our data protection practices in accordance with the DPDP Act, 2023.