Andhra Pradesh RTI Online Portal Help: File RTI, First Appeal, Portal Down and Offline Filing

Before you start, keep these ready

• Your full name, postal address and contact details
• A mobile number and email ID
• The Andhra Pradesh department / public authority you want information from
• Your RTI questions, written clearly in plain text
• A payment method for the online fee shown by the portal - or, for offline filing, an Indian Postal Order / Demand Draft / Banker's cheque for Rs. 10 payable to the "Accounts Officer"
• A supporting document as a small PDF, if needed
• BPL proof, if claiming the fee exemption

How filing works

1. Open rtionline.ap.gov.in and start a new RTI request (if the portal is down, use the offline route below).
2. Read the portal instructions and select the concerned Andhra Pradesh department / public authority.
3. Enter your applicant details and postal address.
4. Write your RTI request in clear, plain language.
5. Upload a supporting document only if needed (attach the BPL certificate if claiming the exemption).
6. Pay the prescribed fee through the portal payment option.
7. Submit and save the acknowledgement / registration number - you need it to track the RTI and to file a First Appeal.

If your department is not listed (the most common problem)

• Look for the parent Andhra Pradesh department the office sits under.
• If the portal is down or your authority is not available online, file by post to the concerned PIO - see our guide to filing RTI offline.
• If it is a Central Government office, use the Central RTI portal (rtionline.gov.in) - see our Central portal help.
• If it is another State's public authority, use that State's RTI route.
• Use Section 6(3) transfer if you address the wrong AP office - the PIO should transfer it to the correct authority. See Section 6(3) explained.
• Not sure which office or PIO? Use FindMyPIO, or let FileMyRTI identify it and file for you.

Common portal errors and how to fix them

Filing a First Appeal

The AP portal supports First Appeals online for RTIs filed through it - use your registration number. If the portal is down, or your RTI was filed physically by post, file the First Appeal physically to the First Appellate Authority of the same office. For a Second Appeal or complaint, approach the Andhra Pradesh State Information Commission.

When to use a State portal or file offline instead

• The AP RTI portal is down or unavailable and your matter is time-sensitive.
• Your AP authority is not available or not working through the portal.
• For a Central Government office, use the Central portal (rtionline.gov.in) instead.
• You want a Speed Post trail as documentary proof, or you already know the PIO address.

For the postal route, see how to file an RTI offline (by post), including how to attach the fee.

Postal RTI packet checklist

• Signed RTI application addressed to the PIO
• Rs. 10 fee instrument (IPO / DD / Banker's cheque payable to the "Accounts Officer") or BPL proof
• Supporting document, if needed
• Envelope addressed to the PIO / public authority
• Your return address
• A photo or photocopy of the full packet before dispatch
• The Speed Post or registered post receipt

Frequently Asked Questions