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Chhattisgarh RTI Online Portal Help: Department Not Listed, Payment, First Appeal and Offline Filing

Note: FileMyRTI is not a government website. This guide helps citizens use the official RTI portal correctly. If the portal does not support your department or filing route, FileMyRTI can help you file through the correct online or postal method.

Quick answer

You can file an RTI or First Appeal online for State Government of Chhattisgarh public authorities through the Chhattisgarh RTI portal at rtionline.cg.gov.in. The fee is Rs. 10 (BPL exempt), paid through the portal options or, offline, by court-fee stamp / IPO / DD / cash / treasury challan. Do not use this portal for Central Government offices or other States. If your Chhattisgarh office is not available, file by post to the concerned PIO.

Go to rtionline.cg.gov.in > Fee: The RTI application fee is Rs. 10 under the Chhattisgarh RTI Rules (BPL applicants are exempt). Online, pay through the portal payment options shown during filing; offline, by court-fee stamp, Indian Postal Order, Demand Draft, cash against receipt or treasury challan to the PIO. Confirm the current fee and online payment options on the portal.

CoversDepartments of the State Government of Chhattisgarh (and some other public authorities) available on the Chhattisgarh RTI online portal. The portal allows online RTI applications and First Appeals.

Does NOT coverCentral Government offices and public authorities of other States. For Central Government RTIs, use rtionline.gov.in. (The Chhattisgarh High Court has its own separate RTI portal.)

Before you start, keep these ready

A mobile number and email (for updates and the acknowledgement)
Your full postal address
The Chhattisgarh department / public authority you want information from
Your RTI questions, written in plain text
A payment method as shown by the portal (or, offline, court-fee stamp / IPO / DD / cash / treasury challan)
A supporting document as a small PDF, if needed
A copy of your BPL certificate, if claiming the fee exemption

Good to know: The Chhattisgarh RTI portal lets you submit an RTI application and First Appeal online and pay through its payment options (including e-challan). Use it only for State Government of Chhattisgarh public authorities. Note: the Chhattisgarh High Court runs a separate RTI portal of its own.

How filing works

Open rtionline.cg.gov.in and start a new RTI request as guided by the portal.
Read the portal instructions and select the concerned Chhattisgarh department / public authority.
Enter your applicant details and postal address.
Write your RTI request in clear, plain text and attach a supporting document if needed.
Pay the fee through the portal payment option (BPL applicants are exempt).
Submit and save the registration / acknowledgement number - you need it to track and to file a First Appeal.

If your department is not listed (the most common problem)

Look for the parent Chhattisgarh department - the office may sit under a larger public authority.
If it is a Central Government office, use the Central RTI portal (rtionline.gov.in) - see our Central portal help.
If it is the Chhattisgarh High Court, use the High Court's own RTI portal; for another State, use that State's route.
If a Chhattisgarh office is not available on the portal, file by post to the concerned PIO - see our guide to filing RTI offline.
Use Section 6(3) transfer only after a reasonable effort to identify the correct public authority. See Section 6(3) explained.
Not sure which office or PIO? Use FindMyPIO, or let FileMyRTI identify it and file for you.

Common portal errors and how to fix them

Department / public authority not listed

Look for the parent Chhattisgarh department first. If it is a Central Government office, use rtionline.gov.in; if it is the High Court, use the Chhattisgarh High Court RTI portal. If a Chhattisgarh office is not available, file by post to its PIO.

Payment failed, or amount debited but not confirmed

Do not pay again immediately. Save the bank/transaction reference and check the status. If debited but not confirmed, keep the reference and retry only after confirming - or pay offline by court-fee stamp / IPO / DD / cash / treasury challan.

Portal rejects special characters in your RTI text

Remove bullets, emojis, smart/curly quotes and copied formatting. Paste your draft into Notepad first, then use simple punctuation.

Supporting document upload failed

Use a small PDF and remove spaces/special characters from the file name. Upload only what is relevant to your RTI (and a BPL certificate if claiming the exemption).

No registration / acknowledgement number generated

Do not assume the RTI was filed. Check the status and your email. If nothing appears, retry or file by post and keep the postal receipt as proof.

Filing a First Appeal

The Chhattisgarh portal supports First Appeals online for RTIs filed through it - use your registration number; there is no fee for a First Appeal under the RTI Act. If your RTI was filed by post, file the appeal physically to the First Appellate Authority of the same office. For a Second Appeal or complaint, approach the Chhattisgarh State Information Commission.

When to use a State portal or file offline instead

The Chhattisgarh office is not available on the portal, or online payment keeps failing.
The office is a Central Government body or another State's authority - use the Central portal (rtionline.gov.in) or that State's route.
You want a Speed Post trail as documentary proof, or you already know the PIO address.

For the postal route, see how to file an RTI offline (by post), including how to attach the fee.

Postal RTI packet checklist

Signed RTI application
Fee instrument (court-fee stamp / IPO / DD / cash receipt / treasury challan) or BPL proof
Supporting document, if needed
Envelope addressed to the PIO / public authority
Your return address
A photo or photocopy of the full packet before dispatch
The Speed Post or registered post receipt

Not sure whether to file online or by post? FileMyRTI can identify the route and file it for you.

Frequently Asked Questions

Can I file Chhattisgarh RTI online?

Yes. Chhattisgarh runs its own RTI online portal at rtionline.cg.gov.in for State Government public authorities (the High Court has a separate RTI portal).

What is the RTI fee in Chhattisgarh?

Rs. 10 under the Chhattisgarh RTI Rules (BPL exempt). Online via the portal options; offline by court-fee stamp / IPO / DD / cash / treasury challan. Confirm the online fee on the portal.

Can I file Central Government RTI on the Chhattisgarh portal?

No. Use it only for State Government of Chhattisgarh public authorities; for Central Government RTIs use rtionline.gov.in.

What if the Chhattisgarh department is not listed?

Look for the parent department. If it is still not available, file by post to the concerned PIO. Do not pick a random department just to proceed.

Can FileMyRTI file a Chhattisgarh RTI for me?

Yes. FileMyRTI can draft the RTI, identify the correct Chhattisgarh public authority or PIO, and file it through the correct online or postal route.

Stuck on the portal? FileMyRTI can file it for youWe draft it, identify the correct PIO, and file via the right online or postal route - from Rs. 399

I only need help finding the correct PIO >

Last verified: June 2026 - verified that Chhattisgarh runs its own RTI online portal (rtionline.cg.gov.in) for State public authorities; the homepage is script-rendered, so reconfirm the exact fee, login, character limit and any helpline on the live portal before filing. See also: the national RTI online guide, the Fee Calculator, and more portal help guides.