Dadra & Nagar Haveli and Daman & Diu RTI Portal Help: Department Not Listed, Payment and Offline Filing

Before you start, keep these ready

• A mobile number and email
• Your full postal address
• The UT department / public authority you want information from
• Your RTI questions in plain text
• A payment method as shown by the portal (or, offline, IPO / DD / cash to the PIO)
• A BPL certificate, if claiming the exemption

How filing works

1. Open rti.dddgov.in (accept the browser security warning if you choose to proceed) or use the official UT RTI page for the offline form.
2. Select / address the concerned UT public authority.
3. Enter your applicant details and write your RTI in plain text.
4. Pay the prescribed fee as shown by the portal, or attach the fee instrument for offline filing.
5. Submit (online) and save the reference, or post the application to the PIO and keep the receipt.

If your department is not listed (the most common problem)

• Look for the parent UT department and use the CPIO / Appellate Authority list on the official UT RTI page.
• If it is a Central Government office, use the Central RTI portal (rtionline.gov.in) - see our Central portal help.
• If the portal is not usable, file by post to the concerned PIO - see our guide to filing RTI offline.
• Use Section 6(3) transfer only after a reasonable effort to find the right office. See Section 6(3) explained.
• Not sure which office or PIO? Use FindMyPIO, or let FileMyRTI file it for you.

Common portal errors and how to fix them

Filing a First Appeal

A First Appeal lies with the First Appellate Authority of the same public authority (the UT publishes the CPIO / Appellate Authority list). If you cannot file it online, file it by post. For a Second Appeal or complaint, the matter goes to the Central Information Commission (CIC), as the UT does not have its own State Information Commission.

When to use a State portal or file offline instead

• The rti.dddgov.in portal shows a security warning or is not usable.
• Your UT office is not available on the portal.
• The office is a Central Government body or another State - use the Central portal (rtionline.gov.in) or that route.
• You want a Speed Post trail as documentary proof, or you already know the PIO address.

For the postal route, see how to file an RTI offline (by post), including how to attach the fee.

Postal RTI packet checklist

• Signed RTI application
• Correct fee instrument or BPL proof
• Supporting document, if needed
• Envelope addressed to the PIO
• Your return address
• A photo/photocopy of the full packet before dispatch
• The Speed Post or registered post receipt

Frequently Asked Questions