Degree Not Showing in DigiLocker? Use RTI to Ask University for NAD Upload Status

RTI may not instantly make the document appear in DigiLocker. But it can force the university to give a record-based reply instead of a vague phone or email response.

Common Questions

Can RTI help if my degree is not showing in DigiLocker?

Yes. RTI can help you get a written status from the university about whether your degree record exists, whether it has been uploaded to DigiLocker/NAD, and why it is not visible.

Can I ask why my marksheet is not uploaded to NAD?

Yes. You can ask the university to provide the recorded reason for non-upload, non-publication, rejection, or data mismatch, if such reason exists in university records.

Can RTI force the university to upload my degree immediately?

RTI cannot directly force same-day upload. But it can create written accountability by asking for the responsible section, action taken, delay reason, and expected timeline.

Can I use the RTI reply for job, admission, or visa verification?

Often, yes. A university's written RTI reply can help explain that the DigiLocker/NAD issue is pending with the university, especially when the student has already passed and has a physical marksheet or degree.

Why This Problem Happens

Students usually discover this issue when they need academic records for employment, higher studies, background verification, visa processing, government recruitment, or professional registration. The student may have passed the exam and may even hold the physical marksheet or degree, but the digital record is missing or not fetchable.

Common reasons include:

• The university has not uploaded that batch or year to DigiLocker/NAD.
• The record exists in the university database but has not been published to the DigiLocker/NAD system.
• The student's enrollment number, roll number, name, date of birth, or course details do not match the uploaded record.
• The university has uploaded only marksheets, not degrees, or only certain years.
• The student grievance is pending with the examination branch, record section, NAD/DigiLocker cell, or IT section.
• The university has not given a written reason, so the student cannot explain the issue to an employer, admission office, or visa authority.

How RTI Can Help

Under RTI, you are not asking the university to give a general promise. You are asking for existing records and official status from the university's files, database, grievance system, and DigiLocker/NAD upload process.

A properly drafted RTI can ask for:

• Confirmation that your result, marksheet, and degree are present in official university records.
• Whether your academic award has been uploaded, shared, or published to DigiLocker/NAD.
• Date of upload or attempted upload, if any.
• Reason for non-upload, rejection, or non-visibility.
• Action taken on your grievance.
• Name or designation of the section responsible for DigiLocker/NAD records.
• Expected timeline for resolving the issue.
• Certified copy of the record or status note showing your academic record position.

Sample RTI Questions

1. Please confirm from official records whether my result, marksheet, and degree for the stated course and passing year are available in the university's records/database.
2. Please provide the current status of my marksheet and degree record in the university's examination/records database.
3. Please inform whether my marksheet and degree records have been uploaded, shared, or published on DigiLocker/NAD.
4. If the records have been uploaded or shared, please provide the date of upload/publication and the relevant batch/file/reference details available in records.
5. If the records have not been uploaded or published, please provide the recorded reason for non-upload or non-publication.
6. Please provide the name/designation of the university section responsible for uploading or coordinating academic records with DigiLocker/NAD.
7. Please provide the current status and action taken on my grievance/complaint submitted to the university regarding non-availability of the academic record in DigiLocker/NAD.
8. Please provide copies of file notes, internal correspondence, or system status records relating to my grievance and DigiLocker/NAD upload issue.
9. Please inform the expected timeline, if recorded, within which my marksheet/degree record will be made available on DigiLocker/NAD.
10. Please provide a certified copy of the record/status note showing my result, marksheet, degree issue status, and DigiLocker/NAD upload status.
11. If the matter is pending with another section, please provide the name/designation of that section and the date on which the matter was forwarded.
12. If any document or correction is required from my side, please provide the recorded requirement and the rule/circular/order under which it is required.

Likely Public Authority

The RTI usually goes to the Public Information Officer of the concerned university. The relevant internal sections may include Registrar office, Controller of Examinations, examination branch, records section, student grievance cell, DigiLocker/NAD/ABC cell, and IT or digital records section.

Details to Keep Ready

Do not publish these details publicly. Keep them only for the RTI filing:

• Student name as per university records
• Course name
• Passing year or semester
• Enrollment number or registration number
• Roll number, if available
• Marksheet or degree issue date, if available
• Grievance reference number, if already filed
• Screenshot showing DigiLocker/NAD non-availability, if useful
• Copy of marksheet/degree, if already issued

What RTI Can and Cannot Do

RTI can help you get a written, accountable response from the university. It can reveal whether the problem is non-upload, data mismatch, pending publication, grievance inaction, or missing internal processing.

RTI cannot directly force DigiLocker to show the document on the same day. It also cannot correct a wrong university record by itself. If the university record contains an error, you may need a separate correction request or university procedure.

When to File First Appeal

You should consider a First Appeal if there is no reply, the reply only says "under process", the university refuses without a valid RTI reason, the upload status question is avoided, grievance action taken is not answered, or certified copies/status records are denied without reason.