Degree Not Showing in DigiLocker (NAD)? Use RTI to Find Out If Your University Ever Uploaded It
When your degree does not appear in DigiLocker (National Academic Depository), the cause is almost always on the university's side: the record was never pushed, was pushed with a mismatched name/DOB/roll number, or your batch was skipped. DigiLocker support cannot fix what the university never uploaded. An RTI to the university establishes on record whether and when your record was uploaded to NAD - and if not, why.
Try these official channels first
Rule out the simple causes first. (1) Search DigiLocker again with your exact name/roll/year as printed by the university (mismatches are the most common cause) and raise a ticket with DigiLocker support. (2) Ask your university's exam section / NAD cell in writing whether your batch's records were uploaded to NAD-DigiLocker at all. (3) If the university cannot say whether or when your degree was uploaded, file the RTI below to get that on record.
Why this usually gets stuck
- University uploaded some batches/years to NAD but not yours
- Name, date of birth or roll number mismatch between your records and the upload
- The university's NAD integration pending or broken for your course
- DigiLocker tickets closed with "contact your university"
What an RTI gets you, on record
- Whether your academic award was uploaded to NAD/DigiLocker, and on what date
- The data (name/DOB/roll) with which it was uploaded - so mismatches surface
- The reasons your record/batch was not uploaded, on record
- The officer/section responsible and the plan/timeline for uploading
Where to file it
Raise a DigiLocker support ticket first (keep the ticket number - quote it in the RTI). Then address the RTI to the PIO of the university (examination/records section). Central universities via the Central RTI portal; state universities via your state portal or post.
Sample RTI questions (edit the bracketed details)
Keep questions factual and specific to your own matter. Ask for records, status, dates, reasons and officer details - not opinions. Do not include anyone else's personal information.
Copy-paste RTI application
Fill the bracketed details and send to the PIO of the office named. Attach the RTI fee prescribed for that authority (Rs. 10 in many cases; BPL applicants attach BPL proof instead of fee). Do not include anyone else's personal information.
To, The Public Information Officer, [University / Board name], [City] Subject: Request for information under the Right to Information Act, 2005 Sir/Madam, Under Section 6 of the Right to Information Act, 2005, I request the following information regarding the upload of my academic records to the National Academic Depository (NAD) / DigiLocker: 1. Whether, and on what date, my [degree / marksheet] for [course], [year], roll/enrolment no. ________ was uploaded by the university to NAD/DigiLocker. 2. If not uploaded, the reasons on record and any recorded schedule or expected date for uploading the records of my batch, if available on record. 3. If uploaded but not visible, the exact name, date of birth and roll number as pushed to NAD, so any mismatch with my records can be identified. 4. The name and designation of the official/section responsible for NAD/DigiLocker uploads. 5. The action taken on my DigiLocker ticket / representation no. ________ dated ________. I am enclosing the RTI application fee as prescribed for this public authority by Indian Postal Order / court-fee stamp / online payment proof / other accepted mode. [If you hold a BPL card: I am below the poverty line, a copy of my BPL card is enclosed, and no application fee is payable.] Please provide the information within 30 days as required under Section 7(1) of the RTI Act, 2005. Place: ____________ Date: ____________ [Your Full Name] [Full Postal Address] [Phone / Email]
If there is no reply in 30 days
The PIO is ordinarily required to respond within 30 days under Section 7(1) of the RTI Act. If there is no proper response, file a First Appeal with the First Appellate Authority of the same public authority; if that fails, a Second Appeal lies with the Information Commission. See the Appeal Generator.
I only need help finding the correct PIO >
Frequently asked questions
Is DigiLocker itself covered by RTI?
DigiLocker is run by a government entity and RTIs can be filed on the Central portal - but for a missing degree, the university is almost always the right respondent, because it owns the upload.
Will this fix a name-mismatch?
The RTI reply shows exactly what data was uploaded - once the mismatch is visible on record, the correction request to the university has teeth.
Can RTI force the university to upload my degree immediately?
No - RTI gets you information, not the upload itself. But the reply must state on record whether your records were sent to NAD-DigiLocker and, if not, why - which is usually what finally moves the exam section (and is the evidence for a grievance if it does not).
What if there is no reply?
The PIO is ordinarily required to respond within 30 days under Section 7(1) of the RTI Act. If there is no proper response, file a First Appeal with the First Appellate Authority of the same public authority (no fee for a first appeal in most states); if that also fails, a Second Appeal lies with the Information Commission. FileMyRTI helps with the First Appeal route.
Login With Google
Continue as Guest