Real Customer Pattern
Quick answer: Follow the board/university’s duplicate-certificate procedure first - many prescribe a loss report (police acknowledgement or affidavit) plus a fee; check your board’s current requirements. Once you have applied, an RTI puts the application’s status, the prescribed requirements, and the recorded reasons for any delay on paper - so the “one more document” loop ends. The PIO’s reply is ordinarily due in 30 days under Section 7(1).
Check This First
- The issuing body’s duplicate procedure: boards and universities publish their own requirements - commonly a written application, a loss report (police acknowledgement or notarised affidavit; requirements vary), the prescribed fee, and identity proof. Follow the published checklist exactly and keep every acknowledgement.
- DigiLocker first: if your board/university has uploaded your record, a legally valid digital copy may already exist - sometimes that alone serves the immediate need.
- A dated loss record: where a police report is prescribed, file it early - the duplicate application usually cannot move without it.
What an RTI Can Ask
- The current status and file movement of my duplicate-certificate application no. ________ dated ________.
- The complete prescribed procedure, documents and fee for issuing a duplicate, as on record - so requirements cannot keep growing verbally.
- The reasons recorded for delay or objection in my case, with copies of any noting or query.
- Whether my original record (marks register / degree register entry) exists in the institution’s records, and the certified extract of that entry.
Likely Public Authority
The PIO of the issuing board (for school certificates) or public university (for degrees). For state boards, the regional/divisional office that holds your year’s records is usually the right desk. Use FindMyPIO if unsure.
Common Mistakes to Avoid
- Asking RTI to “issue a duplicate” - RTI provides information and certified record extracts; the duplicate itself comes through the board’s procedure. The RTI’s power is making that procedure and your file’s status explicit.
- Skipping the prescribed loss report where one is required - the file simply will not move.
- Not asking for the certified register extract - it is often accepted as interim proof of qualification while the duplicate is processed.
Common Questions
Certificate destroyed in a flood/fire - same process?
Broadly yes: a dated loss record plus the board’s duplicate procedure. Some boards have special provisions for disaster-affected applicants - the RTI can ask what provisions exist on record for your case.
The office keeps asking for new documents every visit. How does RTI stop this?
Ask for the complete prescribed checklist as on record and the reasons recorded for objections in your case. Once the requirement list exists on paper, it cannot keep growing verbally.
Can I get proof of my qualification while the duplicate is pending?
You can ask whether a certified extract of the marks/degree register entry for your roll number and year is available - the right to request certified copies of records is part of RTI (Section 2(j)). Where the register entry survives, that extract is often accepted as interim proof.
How FileMyRTI Helps
We draft the RTI with your application number and the register-extract ask, addressed to the right board office - or book a guided session (Rs. 499). Related: degree certificate not issued.
Ready to file your RTI?
FileMyRTI's RTI drafting team prepares your application within 24 hours. Under Section 7(1) of the RTI Act, the PIO is ordinarily required to respond within 30 days. If there is no proper response, we help with the First Appeal route.
Apply Now — Starting ₹399 →Want the full details of this service — what we ask, what you get, and how filing works? See the dedicated service page: RTI For Marksheet Verification
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