How to File RTI in Kerala โ Portal, Fees, Appeals & Land Records
Using the Kerala RTI online portal? Portal help - errors, payment, department not listed >A comprehensive, expert-written guide to filing Right to Information (RTI) applications in Kerala. Covers the Kerala State Information Commission, all major government departments, step-by-step filing process, sample questions, and common mistakes to avoid.
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Everything you need to file and track an RTI in Kerala โ calculate the fee, draft it, find your PIO, and never miss a deadline.
Overview of RTI in Kerala
Everything citizens of Kerala need to know about exercising their Right to Information
The Right to Information (RTI) Act, 2005 empowers every citizen of India to request information from public authorities. In Kerala, this right is overseen by the Kerala State Information Commission, which ensures transparency and accountability across all state government departments.
Whether you need information about land records, government schemes, pension status, education policies, or civic infrastructure โ every Kerala government department is legally required to respond to your RTI application within 30 days. For matters involving life or personal liberty, the response time is just 48 hours.
New to the process? See our complete national guide on how to file an RTI online in India โ the portals, fees, and the step-by-step process that applies across every state.
Under Section 6 of the RTI Act, you do not need to provide any reason for requesting information. The PIO (Public Information Officer) cannot ask why you need the information โ they are legally bound to provide it within the stipulated timeframe, unless it falls under the exemptions listed in Section 8.
When filing RTI in Kerala, be as specific as possible in your questions. Instead of asking "Give me all information about road construction," ask "Please provide the total expenditure incurred on road construction in [specific area] during 2024-2025, including contractor names, work order amounts, and completion status." Specific questions get faster, more useful responses.
Kerala State Information Commission
The appellate body for all RTI matters in Kerala
The Kerala State Information Commission is the highest appellate authority for RTI matters within Kerala. If a Public Information Officer (PIO) fails to respond to your application within 30 days, or if you are unsatisfied with the information provided, you can escalate through the appeals process โ first to the First Appellate Authority (typically a senior officer in the same department), and then to the State Information Commission as a second appeal.
If the PIO does not respond within 30 days, you are automatically entitled to file a First Appeal. Keep a copy of your original RTI application and the postal receipt as proof of submission. FileMyRTI tracks all applications and automatically reminds you when it is time to escalate.
Government Departments in Kerala
You can file RTI applications to any of these Kerala state government departments
Kerala has 8+ major government departments, each headed by a Principal Secretary or Secretary-level officer. Every department is required to designate a PIO (Public Information Officer) and a First Appellate Authority under the RTI Act. Below are the key departments you can file RTI to:
You can file RTI to multiple departments in a single application if the information spans across departments. However, it is more effective to file separate, focused applications to each department. FileMyRTI can help you identify the right department for your query.
How to File RTI in Kerala โ Step by Step
A detailed, expert-guided process to file your RTI application correctly
Identify the Right Department & PIO
Determine which Kerala government department holds the information you need. Every department has a designated Public Information Officer (PIO) who is legally responsible for providing information under the RTI Act. If you are unsure which department to approach, you can send it to any government office โ they are required to transfer it to the correct department within 5 days.
Draft Your RTI Application
Write clear, specific questions addressed to the PIO. Include your full name, address, and contact details. Your application should be written in English or the official language of Kerala. You do not need to give any reason for seeking the information. Keep each question focused on a single piece of information for the best results.
Pay the Application Fee
The RTI application fee for Kerala is Rs. 10, payable via postal order, demand draft, or cash (if filing in person). BPL (Below Poverty Line) cardholders are fully exempt โ just attach a copy of your BPL certificate. Additional charges apply for photocopies of documents (โน2 per page) or inspection of records (no fee for the first hour, โน5 for each subsequent hour).
๐ฎ Paying by post? Many Kerala offices aren't on an online portal, so you'll pay the fee by Indian Postal Order (IPO). See your three options โ buy an eIPO online, get one at the post office, or have one couriered to your door →
Submit Your Application
You can submit your RTI application through multiple channels: (a) By post โ send to the PIO's office address via registered post or speed post, (b) In person โ deliver directly to the PIO's office and get an acknowledgment receipt, (c) Online โ through the government RTI Online portal (for central government departments), or (d) Through FileMyRTI โ our experts handle everything from drafting to submission and tracking.
Wait for Response (30 Days)
The PIO must provide the requested information within 30 days of receiving your application. If the information concerns the life or liberty of a person, the response must be given within 48 hours. The PIO may seek clarification if your questions are ambiguous, but they cannot reject the application on grounds of "insufficient reason."
File First Appeal (If No Response or Unsatisfied)
If the PIO does not respond within 30 days, provides incomplete information, or rejects your application โ you can file a First Appeal with the First Appellate Authority (typically a senior officer in the same department) within 30 days. No additional fee is required for the first appeal.
Second Appeal to Kerala State Information Commission
If the First Appeal also fails, you can file a Second Appeal with the Kerala State Information Commission within 90 days. The Commission has the power to impose penalties of up to โน25,000 on PIOs who fail to comply with the RTI Act.
Always send your RTI application by Registered Post or Speed Post and keep the receipt. This serves as proof of submission and helps establish the 30-day response deadline. If filing through FileMyRTI, we handle submission and provide you with complete tracking and proof of delivery.
Common RTI Mistakes to Avoid in Kerala
Based on our experience of filing 50,000+ RTI applications across India
Asking vague questions: "Tell me everything about development in my area" gives the PIO room to provide minimal or irrelevant information. Always ask specific questions with clear parameters like dates, locations, and metrics.
Being specific: "Please provide the total budget allocated and expenditure incurred for road construction in [area] during financial year 2024-2025, including contractor names and work completion status."
Addressing the wrong department: Sending an RTI about land records to the Education department wastes 5 days (the transfer period) and delays your response.
Research first: Identify the correct department before filing. FileMyRTI helps you pinpoint the right PIO for your specific query.
Asking for "opinions" or "reasons": RTI covers factual information โ documents, data, records. You cannot ask "Why did the government make this decision?" but you can ask "Please provide the minutes of the meeting where this decision was taken."
Ask for records: Frame questions around documents, files, data, and records rather than opinions or justifications.
Not following up: Many citizens give up after 30 days of silence. This is exactly what a non-compliant PIO hopes for.
Escalate promptly: File your First Appeal immediately after the 30-day deadline passes. This is your legal right and puts pressure on the department to respond.
Sample RTI Questions for Kerala
Expert-crafted sample questions you can adapt for your own RTI application
Below are sample RTI questions specific to Kerala government departments. You can use these as templates โ just replace the placeholders (shown in brackets) with your specific details. Each question is structured to maximize the chances of getting a complete, useful response.
"Please provide the current status of my application [reference] and the recorded reason for any delay."
"Please provide a certified copy of [record] dated [____]."
"Please provide the name and designation of the officer responsible for processing my application."
These are just starting points. FileMyRTI's team of RTI experts can draft customized, legally precise questions tailored to your specific situation. Our drafts are optimized based on 50,000+ applications โ we know what works and what gets rejected.
Can you file RTI online in Kerala? Yes. Kerala runs a state RTI online portal at rtiportal.kerala.gov.in where you can file an RTI application and pay online (internet banking, cards, UPI), for Kerala state departments. For a central body, use rtionline.gov.in. You can also file by post to the PIO, or have us file it for you from ₹399.
How to File RTI in Kerala
- Go to rtiportal.kerala.gov.in and start a new RTI request.
- Select the concerned Kerala department or public authority.
- Type your information request clearly.
- Pay the ₹10 fee online (BPL applicants are exempt).
- Note the registration number to track and receive the reply within 30 days.
Prefer not to do it yourself? Our in-house legal team identifies the correct PIO, drafts the RTI precisely, files it and tracks the reply — from ₹399.
RTI Fee in Kerala
The RTI application fee in Kerala is ₹10 (Kerala Right to Information (Regulation of Fee and Cost) Rules, 2006), payable online on the portal, or by demand draft / Indian Postal Order / cash for a postal application. Copies are about ₹2 per page. BPL applicants are exempt.
Appeals: Kerala State Information Commission
No reply in 30 days, or unsatisfactory? File a First Appeal under Section 19(1) within 30 days; then a Second Appeal under Section 19(3) within 90 days to the Kerala State Information Commission, Thiruvananthapuram. We draft the First Appeal free if a department misses the deadline on an RTI we filed.
Departments You Can File RTI To in Kerala
- Revenue Department (Village Office / Taluk)
- Kerala Police
- Local Self-Government (Panchayat / Municipality / Corporation)
- KSEB (electricity)
- Motor Vehicles Department (transport)
- Education (universities, boards)
- Health and welfare departments
- Registration department
Kerala Land Records via RTI
For Kerala land-record problems (e-Rekha / ReLIS records, Pokkuvaravu mutation), an RTI gets the status and records on paper. Start here:
Sample RTI Questions for Kerala
- Please provide the current status of my application [reference] and the recorded reason for any delay.
- Please provide a certified copy of [record] dated [____].
- Please provide the name and designation of the officer responsible for processing my application.
File your Kerala RTI online with FileMyRTI
We identify the right PIO, draft your RTI, file it and track it to reply — from ₹399.
File a Kerala RTI →Frequently Asked Questions
Can I file RTI online in Kerala?
Can you file RTI online in Kerala? Yes. Kerala runs a state RTI online portal at rtiportal.kerala.gov.in where you can file an RTI application and pay online (internet banking, cards, UPI), for Kerala state departments. For a central body, use rtionline.gov.in. You can also file by post to the PIO, or have us file it for you from ₹399.
What is the RTI fee in Kerala?
The RTI application fee in Kerala is ₹10 (Kerala Right to Information (Regulation of Fee and Cost) Rules, 2006), payable online on the portal, or by demand draft / Indian Postal Order / cash for a postal application. Copies are about ₹2 per page. BPL applicants are exempt.
Where do I appeal an RTI in Kerala?
No reply in 30 days, or unsatisfactory? File a First Appeal under Section 19(1) within 30 days; then a Second Appeal under Section 19(3) within 90 days to the Kerala State Information Commission, Thiruvananthapuram. We draft the First Appeal free if a department misses the deadline on an RTI we filed.
Common RTI problems we solve in Kerala
- Mutation pending after a registered sale deed — land record still shows the old owner
- Police complaint with no action — get the action-taken report on record
- Degree or certificate not issued — university sitting on your documents
- EPF or pension delayed — claim stuck at EPFO
- Passport delayed — identify where the file is pending and get the recorded status
Portal not working? File offline
If the online portal rejects your department, fails at payment, or simply will not cooperate, the dependable route is a postal RTI to the concerned PIO — see our step-by-step guide to filing RTI offline by post, and the Kerala portal help page for fixes to common portal errors.
Not sure which office or PIO should receive your RTI? Use FindMyPIO, book a guided filing session (Rs. 499) where we file together on a call, or let the FileMyRTI team identify the PIO, draft and file it for you.
Guide reviewed July 2026.
Districts in Kerala
Select a district for office-level RTI details and local PIO information
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File RTI in Kerala NowFrequently Asked Questions โ RTI in Kerala
Answers to the most common questions about filing RTI in Kerala
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