TGSPDCL complaint registered, still unresolved? Do this next

You registered a supply, billing or connection complaint with TGSPDCL against your unique service number, but the problem persists. Use the official route below first, then the RTI record trail when it stays stuck.

FileMyRTI is not a government website. The official route below involves no FileMyRTI charge - any official fee is the department's own, stated on its portal. Our paid help applies only at the RTI stage, if you choose it.

First, make sure the official route is exhausted

Step 1 - File correctly. Register the complaint online (Consumer Service Requests / No Power Complaint) or call 1912, quoting your UKSCNO.

Open TGSPDCL

Related FileMyRTI guides

Still stuck? Put it on record with an RTI

TGSPDCL is a public authority - its RTI Act Section 4(1)(b) manual (on its website) covers its officers and functions. An RTI to the PIO of your operation circle can request the complaint docket, action taken and recorded reasons.

What to ask for (quote your registration number):

The present status of complaint/service request number [YOUR NUMBER] registered against service number (UKSCNO) [YOUR UKSCNO], and the officer or section it is pending with.
The action taken on the complaint as per the record, including any work order raised and its present status.
If the complaint was closed, the date of closure and the reasons recorded.
If the complaint concerns billing, the basis of the billing for the disputed period as per the record.

Under Section 7(1) of the RTI Act, the PIO is ordinarily required to respond within 30 days.

If the RTI reply does not arrive or is unsatisfactory, a First Appeal lies with the First Appellate Authority of the same public authority within 30 days.

Want it drafted and filed properly the first time?

We identify the likely record-holding public authority and frame the record-trail questions around your registration number.

Have FileMyRTI file it for you or see all Telangana grievance systems

Common questions

Which office actually holds my complaint?The complaint is worked by the TGSPDCL section or operation circle serving your connection, and the docket sits with TGSPDCL. Its RTI Act Section 4(1)(b) manual, published on its website, covers its officers and functions - address the RTI to the PIO of your operation circle.

Will an RTI restore my power or fix the bill?An RTI cannot order restoration, repair or a bill correction. It provides access to the record - and can show the complaint status, any recorded work order, and any recorded reasons, for use in your next escalation.

My connection is not with TGSPDCL - does this page apply?This page covers TGSPDCL, the distribution company for south Telangana including Hyderabad. If your connection is with a different distribution company, use that company's own complaint route - this page does not identify it.

Portal facts verified between 2026-07-23 and 2026-07-24 from the official sources below.

Official sources: tgsouthernpower.org · tgsouthernpower.org/resources/PDF/downloads/RTI%20Act%20MANUAL%204%20(1)%20(b).pdf · rti.telangana.gov.in

Legal sources: www.indiacode.nic.in/handle/123456789/1362