How to File RTI for IRCTC Refund Status – Track Railway Ticket Refunds

RTI for IRCTC / TDR Refund Delays

Booked a train ticket on IRCTC, canceled it, and still haven’t received the refund?

Thousands of passengers face delays in getting refunds from Indian Railways or IRCTC, especially when TDR (Ticket Deposit Receipt) is involved.

Instead of waiting endlessly, you can use the RTI Act, 2005 to:

✅ Ask for current status of your refund

✅ Know which department handled your refund request

✅ Request timeline for processing and credit

✅ Get the name of the officer currently handling your file

🎯 When Should You File RTI for IRCTC Refund?

File RTI if:

• You canceled a ticket and refund hasn’t arrived after 7–10 working days

• You filed a TDR and there’s no update even after 15–30 days

• IRCTC customer support gives no clarity
  ''Apply Now''

📝 Sample RTI Application Format

To: Public Information Officer (PIO)
Indian Railway Catering and Tourism Corporation (IRCTC) / Railway Zone HQ
Indian Railways, Ministry of Railways

Subject: RTI Application to Know Status of IRCTC / TDR Refund

I had booked a train ticket on [DD/MM/YYYY] using IRCTC platform (Transaction ID: [XXXXXXXXXX], PNR No: [XXXXXX]). I canceled the ticket / filed TDR on [DD/MM/YYYY], but haven’t received the refund yet.

Kindly provide the following under RTI Act, 2005:

1. Status of refund and expected credit date

2. Department and officer handling the refund

3. Day-wise file movement and remarks

4. Timeline as per Railway / IRCTC refund policy

5. Certified copy of internal note file (if any)

Enclosed is the ₹10 RTI fee.

Attachments:

• IRCTC booking confirmation or TDR receipt

• Transaction ID / PNR number

• ₹10 IPO/DD or online RTI receipt

🛠️ How to File RTI for IRCTC Refund

Option 1: Use FileMyRTI.com

• Visit FileMyRTI.com

• Choose "Railways / IRCTC Refund RTI"

• Upload your PNR, transaction ID, and TDR copy

• We’ll prepare, post & track your RTI

Option 2: File It Yourself

• Use the format above to draft your RTI

• Address it to PIO, IRCTC or concerned Railway Zone

• Attach ₹10 RTI fee (IPO/DD/online)

• Send via Registered Post

📅 Timeline for Response

RTI must be answered within 30 calendar days from receipt. If no response, file a First Appeal with the Appellate Authority of Indian Railways / IRCTC.